We are pleased you have chosen to shop with us. All goods are supplied fit for purpose as described on the website. We are aware that there may be instances under which you may want to return goods to us. See information below.

Requesting a Return-Cancellation of order

We are pleased to offer a no-quibble cancellation policy, which is in addition to your statutory rights.

If you have changed your mind and wish to return your goods, you can cancel your purchase provided you notify us before, or within 14 days after delivery. Your product must be complete, unused and in “as new” condition (e. g., if you have opened the box to examine the product you must have done so without damaging or marking the product in any way). It should be returned with the original box, packing and accessories. Once the goods are received and inspected, we will issue a refund. You are also responsible for the cost of returning the goods.

Carriage Damage

Ill goods are examined  prior to despatch to ensure that they leave our warehouse in perfect condition. If your goods happen to be faulty on arrival, you have 24 hours to inform us. Photographic evidence should be provided in detail so a claim can be made to the carrier. A refund or replacement will be made once all evidence has been gathered.

Faulty Goods Guarantees

Goods are fully guaranteed against faults in manufacture, materials or workmanship for a period of 12 months from delivery. However, should your product develop a fault but it is more than 28 days since receipt and within the guarantee period you should be entitled to a repair. PLEASE NOTE. Warranty/Guarantees are void if faults are caused by accident, neglect or misuse.